Privacy &
data handling.

About this policy

EMS UK respects the privacy of website visitors and customers. This page explains the main categories of information that may be collected through the website and how that information may be used. This rewritten policy is intended to carry forward the substance of the previous EMS website policy and should be reviewed before final publication.

Information collected

Technical information may be recorded when you use the website, such as IP address, browser type, device information, referring pages, pages visited and timestamps. If you contact EMS or request a quotation, information you choose to provide may include your name, company, email address, telephone number, project information and uploaded drawings or files.

How information is used

Information may be used to respond to enquiries, prepare quotations, provide requested services, administer the website, improve the website and maintain appropriate business records.

Drawings and project files

Files uploaded through the quotation form are used to assess the enquiry and respond to the customer. Customers should avoid uploading information they are not authorised to share. For confidential or NDA-sensitive work, contact EMS before submitting project files.

Sharing information

EMS does not sell personal information. Information may be shared with service providers where necessary to operate the website or provide the requested service, or where disclosure is required by law.

Cookies and analytics

The website may use cookies and analytics technologies to support site functionality and understand website usage. Browser settings can be used to control or remove cookies.

Your rights

Data protection law may give you rights relating to access, correction, deletion, restriction or objection to the use of your personal data. To ask about information held by EMS, contact the company using the details on the Contact page.

Retention and security

Information is retained only for as long as reasonably required for the purpose for which it was collected, legal obligations or legitimate business requirements.

Contact

For privacy questions, contact EMS UK through the Contact page, by telephone on 0115 963 8271 or by email at sales@emsuk.co.uk.