Frequently Asked Questions

If you have any further questions, feel free to reach out to us. We're here to help with all your metal fabrication needs!

General info

EMSUK is a leading metal fabrication company specializing in high-precision metalwork using state-of-the-art laser cutters and CNC machines. We provide custom metal fabrication solutions for a wide range of industries.
Our production facility is located in Lincolnshire and also offices based in Nottinghamshire. Please visit our Contact Us page for more details and directions.

Capabilities

We offer a comprehensive range of metal fabrication services including:

Laser cutting
CNC machining
Welding
Bending and forming
Surface finishing
Custom metal fabrication projects
Yes, we offer design and prototyping services to help bring your concepts to life. Our experienced team can assist you from the initial design phase through to the final product.
Absolutely. We have the capacity to manage both small and large volume orders with consistent quality and precision.

Technical

We work with a wide variety of metals including steel, aluminum, stainless steel, copper, brass, and more. If you have a specific material in mind, please contact us to confirm our capabilities.
Our laser cutters can handle materials up to 30mm (thickness) x 3000mm x 1500mm and offer cutting precision up to +-0.2mm. For detailed specifications, please refer to our Technical Capabilities page.
Our CNC machines are capable of handling complex designs with high precision, offering tolerances up to -+0.05 and working with parts up to 1000mm x 500mm x 400mm. More details are available on our Technical Capabilities page.

Production and Order Process

You can request a quote by filling out our Online Quote Form or by contacting our sales team directly at sales@emsuk.co.uk. Please provide as much detail as possible about your project for an accurate quote.
Lead times vary depending on the complexity and volume of the order. Typically, our lead times range from 2 days to 2 weeks. Rush orders can be accommodated on a case-by-case basis.
Yes, we offer delivery services for completed orders. Delivery times and costs will depend on the destination and size of the order.

Quality and Certification

Quality is our top priority. We have a rigorous quality control process in place, including regular inspections and testing throughout the production process. Our team is dedicated to delivering products that meet or exceed industry standards.
Yes, EMSUK is ISO 9001 certified, ensuring that our processes meet the highest standards of quality management.

Customer Support

You can reach our customer support team via phone at 0115 963 8271, email at sales@emsuk.co.uk, or through our Contact Us page. We are available Monday to Friday from 7:30 to 16:00
If you encounter any issues with your order, please contact our customer support team immediately. We are committed to resolving any problems promptly and to your satisfaction.

Additional Information

Yes, we offer facility tours by appointment. Please contact us to schedule a visit and see our state-of-the-art equipment and operations in person.
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